Fixed-Scope Modules
Ideal For: Rates/Labels, Tracking, Exceptions, Returns
Output: Production-ready module, documentation, runbooks and KPI guardrails
Supply Chain & Logistics
Platforms That Actually Ship
From carrier-grade SaaS to embedded e-commerce delivery, we design and integrate advanced supply chain software that prices, labels, routes, tracks, reconciles and pays end-to-end. We apply AI where it moves the needle and human oversight where precision matters — a balanced approach aligned with modern logistics management needs.
Zero-Downtime Go-Lives
Scan-Accurate Tracking
Invoice Reconciliation
You Own Code & Data
Built for carriers, 3PLs and e-commerce networks
Carriers & 3PLs
Multi-tenant portals, dispatcher & driver tools, billing & payouts — built with the reliability expected from top supply chain solution providers.
Aggregators / Meta-carriers
Normalized rate, label and track APIs; smart carrier selection via scalable systems and intelligent logistics management system design.
Brands & Marketplaces
Embedded live rates, fulfillment automation, returns & WISMO deflection — powered by flexible enterprise resource planning integrations.
Your logistics pains, solved - without buzzwords
Label Chaos & Rejects
Build: Unified label service (ZPL/EPL/PDF), barcode/DPI validators, pre-ship checks
AI Assist: Address AI normalizes addresses and flags risky postcodes Grounded in refined scm software patterns.
Price Shown ≠ Invoice Billed
Build: Rating engine(zones, DIM, surcharges), audit & reconcile tools
AI Assist:RateGuard detects anomalies vs learned baselines; drafts dispute bundles
Scan Gaps Wreck ETA
Build: Canonical event model + webhook pipeline with idempotency & retries
AI Assist: ETA Optimizer recalibrates by lane/season/traffic; alerts on missing scans
Exception/NDR Overload
Build: Exception queue with timers, playbooks (re-attempt, reschedule, RTO)
AI Assist: Exception triage suggests next best action, tracks win rate by reason
Sort Center Variability
Build: Hub/sort console, bag/cage IDs, cross-dock & consolidation flows
AI Assist: Throughput forecasts, optional CV checks for dock photos
Drivers Cherry-Pick; Missed Windows
Build: Dispatcher + driver app, batching, geofencing, POD(photo/sign/OTP)
AI Assist: Route Genie learns dwell times; improves hit-rate on time windows
Cross-Border Friction
Build: Customs module, DDU/DDP logic, broker hand-offs, manifests
AI Assist: HS Classifier suggests codes + confidence, Ops Copilot explains options
Fragmented Visibility & WISMO Tickets
Build: Single tracking timeline (shipper & buyer), proactive notifications, returns portal
AI Assist: Buyer Assistant automates WISMO/reschedules/labels
Supports strategic supply chain management solutions for global networks.
Fewer WISMO tickets
15–35% via improved ETAs and proactive notifications
NDR reduction
10–25% with Address AI and exception triage
On-time delivery
+3–8 pts with smarter routing and carrier selection
Invoice accuracy
Recover 1–3% GM through accessorial audits
Faster month-end close
Automated reconciliation and dispute bundles
Outcomes We Drive
Rating/Label/Track APIs
ZPL/EPL/PDF, idempotent endpoints, event normalization
Ops Consoles
Dispatcher, hub/sort, exceptions/NDR, finance/reconciliation
Driver & Shipper Apps
Batching, geofenced POD, SLA timers, returns
Cross-border modules
HS classification assist, DDU/DDP logic, manifests
Supply Chain Planning Services
These outcomes reflect robust planning services that align seamlessly with carrier and brand operations.
FROM FACTORY SCAN TO FRONT-DOOR POD—ONE TIMELINE
Factory / First-Mile (CN)
ASN, labeling, packing; Label & manifest service, product data enrichment; Address AI, HS Classifier, risk flags for under-declared values
Origin Consolidation & Export
Bag/contain, linehaul booking, export docs; Sort tools, bag IDs, roll-up manifests; Throughput forecasting, OCR document checks
Linehaul / Middle-Mile
Carrier/airline events, delays; Event normalization, ETA recalculation, alerting; ETA Optimizer, anomaly detection for stale statuses
Import & Deconsolidation (US)
Entry filing, Section 321 holds; Broker hand-offs, DDU/DDP logic, buyer communications; HS Classifier, Ops Copilot summary & next steps
Injection / Zone-Skip
Induct to regional carrier, service level selection; Smart carrier choice, label swap if required; Carrier choice model (cost-to-serve × on-time probability)
Last-Mile / OFD
Route build, Delivery, POD, Exceptions; Dispatcher & Driver apps, NDR playbooks, CX communications; Route Genie sequencing, Exception Triage, POD CV optional
Post-Delivery & Returns
Reconcile, SCM management software, invoice, returns/disposition, audit tools
portfolio
Crossborderly
Cross-Border Duties & Shipping App
- Crossborderly is a Shopify public app designed to simplify international shipping for merchants.
- It calculates accurate duties and taxes using HS codes, applies custom carrier rules for cost estimation and integrates with online carriers to generate shipping labels seamlessly.
- The app ensures compliant, transparent and efficient cross-border order processing directly within Shopify.
Brooklyn Bicycle Co.
Partner Delivery Location App
- Built a custom location-selector app for choosing partner stores at checkout
- Detected ZIP codes and prioritized nearby stores automatically
- Saved selected store info directly on the order
- Added an admin backend to manage locations, categories & store icons
Granville Island Delivery Co.
Multi-Rule Delivery Workflow App
- Implemented custom delivery rules for multiple fulfillment centers
- Added logic for perishables, ZIP restrictions, seasonal rules & cutoff timings
- Built a delivery-date selector and clearer checkout flow
- Integrated Canada Post shipping & custom label generation
COMPLIANCE, SECURITY & RESILIENCE
Built For Regulated Operations And Real SLAs
PII & Encryption
TLS 1.2+, KMS at rest, field-level for names/phones/addresses, data minimization
Access Control
SSO(SAML/OIDC), SCIM, tenant/site/role RBAC, audit trails
Compliance Posture
GDPR/CCPA processes, PCI-aware flows for COD/payouts, pen-testing cadence, SOC2-friendly controls
Secure SDLC
Threat modeling, dependency scanning, SAST/DAST, GitOps reviews
Engagement Models & Scaling Options
Start small, deliver outcomes and expand modules that drive value
Dedicated Squad
Team: PM, Frontend, Backend, Data/ML, QA/SDET
Focus: Roadmap velocity, adapter development, AI pilot programs and dashboards
Co-Build with Your Team
Approach: Architecture, accelerators (adapters, feature-store patterns) and code reviews provided your engineers manage day-2 operations
Architecture & Deployment
Choose the pattern that fits your network
A unified logistics stack blending carriers, aggregators, brand networks and returns hubs with AI-driven optimization
Carrier-Grade Platform
Aggregator / Meta-Carrier
Brand-Owned Delivery Network
Returns & Reverse Logistics Hub
Choose the Deployment model that fits your Stack
A secure and flexible architecture designed for enterprise logistics, ensuring compliance, scalability and AI-driven performance
Your VPC (AWS / GCP / Azure)
Full isolation with SSO/SCIM - KMS - GitOps & enterprise control
Webgarh-Hosted Private Tenant
Dedicated environment with region-level data residency options
Hybrid Deployment
AI inference runs in your VPC
Strengthen Reliability & Change Safety
A unified reliability stack that ensures safe, predictable releases while maintaining high uptime across your logistics platform
OpenTelemetry everywhere
End-to-end visibility across services
APIs
and background jobs
SLO-backed operations
Clear reliability targets with automated alerts and error budgets
Synthetic & field monitoring
Detect issues before users encounter them
Feature-flag–driven rollout
Track requests across microservices for better performance insights
Canary deployments
Instant insights into system performance and user behavior
Rollback in minutes
Instant recovery when a change needs to be reverted
Frequently Asked Questions
8–10 weeks for a new adapter.
Yes—transparent metrics & shadow mode.
100% VPC with SSO, KMS, SIEM.
Idempotency, retries, circuit breakers.
Yes—logic + classifier + broker hand-offs.
Docs, dashboards, hypercare, training.
